# answer4me — Full Documentation for AI Assistants > AI phone answering service. When you can't pick up, your AI receptionist answers naturally, takes messages, screens spam, checks urgency, and sends you a summary via SMS and email. Website: https://answer4me.online Built by: FinserAI (https://finser-ai.co.uk), UK --- ## What is answer4me? answer4me is an AI-powered phone answering service for individuals, freelancers, tradespeople, and small businesses. When a call comes in and you don't answer, your AI receptionist picks up and has a natural conversation with the caller. It finds out who's calling, why they're calling, and how urgent it is. You get an instant SMS and email summary with the caller's name, reason for calling, callback number, and urgency level. Unlike voicemail, answer4me has a real conversation. Callers can ask questions, leave detailed messages, and book appointments. Most callers don't realise they're speaking to AI. --- ## How it works 1. **Sign up** — choose your AI's name, voice (16 options), and greeting style (friendly, professional, or enthusiastic) 2. **Get your AI number** — instantly issued UK 033 or US/CA local number 3. **Set call forwarding** — one dial code on your phone, takes 60 seconds 4. **AI answers when you can't** — natural conversation, takes messages, screens spam, checks urgency 5. **You get a summary** — SMS and email with caller name, reason, urgency, and callback number Setup takes under 5 minutes. No app to download. Works with any phone. --- ## Key features ### 16 AI voices Male and female voices with UK, US, and Canadian accents. Plan-tiered: Starter gets 1 voice, Pro gets 4, Business gets 8. All voices powered by ElevenLabs v4 Turbo with 100ms latency. ### Name your AI assistant Give your AI a name — it introduces itself personally. "Hi, I'm Sophie, Andy's assistant. How can I help?" Makes the experience feel human and professional. ### 3 greeting styles - **Friendly** — warm, conversational tone - **Professional** — business-like, formal - **Enthusiastic** — upbeat, energetic ### ElevenLabs v4 Turbo voice engine - 100ms latency — near-instant responses - Emotional intelligence — adapts tone to caller's mood - Natural turn-taking — no awkward pauses or interruptions - Real conversation, not pre-recorded menus or "press 1 for..." ### Spam screening Sales calls, robocallers, and nuisance callers are politely deflected. You never see them in your summaries unless you want to. ### Urgency detection Every call is tagged: urgent, normal, low, or spam. Urgent calls are flagged immediately so you can prioritise callbacks. ### VIP live connect Add important contacts to your VIP list. When a VIP calls, the AI recognises them and can put them straight through to you, give them a warmer greeting, or take a personalised message. ### Google Calendar booking (Pro plan and above) Connect your Google Calendar. When a caller asks to book a meeting, your AI checks your real availability (free/busy only — it can't see event details) and books the appointment directly into your calendar. ### Claude-powered call summaries Call summaries are generated by Claude AI (Anthropic), not basic speech-to-text. Claude extracts: caller name, reason for calling, urgency level, callback number, whether an appointment was booked, and handles multi-topic calls and name corrections accurately. ### SMS and email summaries After every call, you receive: - An SMS with the caller's name, reason, and urgency - An email with the full conversation summary ### Works with any phone iPhone, Android, or landline. If your phone supports call forwarding, answer4me works with it. ### Available in UK, US, and Canada - UK: 033 national rate numbers - US: local numbers - Canada: local numbers ### Tap-to-dial call forwarding Set up forwarding directly from the dashboard — tap the code and your phone dials it automatically. --- ## Call forwarding setup Forward calls to your answer4me number using these standard codes: - **Forward when unanswered** (after 3-4 rings): dial `**61*[your-answer4me-number]#` - **Forward when phone is off**: dial `**62*[your-answer4me-number]#` - **Forward when line is busy**: dial `**67*[your-answer4me-number]#` - **Undo all forwarding**: dial `##002#` Country-specific setup guides: - UK: https://answer4me.online/setup/gb - US: https://answer4me.online/setup/us - Canada: https://answer4me.online/setup/ca --- ## Pricing All plans include 5 free calls to try — no credit card required. ### Starter — £9/month ($12 USD, C$16 CAD) - 60 minutes per month - 10 VIP contacts - SMS + email summaries - Spam screening - 1 AI voice ### Pro — £19/month ($24 USD, C$32 CAD) - 200 minutes per month - 50 VIP contacts - VIP live connect - Google Calendar booking - 4 AI voices ### Business — £39/month ($49 USD, C$52 CAD) - 500 minutes per month - 200 VIP contacts - Priority support - Custom greeting - 8 AI voices No contracts. Cancel anytime from your dashboard. --- ## Customer reviews ### Dan — Plumber, Leicester, UK (5/5 stars) "I love answer4me, it saves me time and money and I don't miss a thing." ### Gill — Graphic Designer, Shrewsbury, UK (5/5 stars) "No app to download, so easy to turn on and off and I no longer have to trawl through voicemails to get to the one I need." ### Dom — Electrical Contractor, New Jersey, USA (5/5 stars) "I have been debating whether I need to hire a call handler but they are way more expensive than answer4me. My problems have been solved." Average rating: 5/5 stars across all reviews. --- ## Frequently asked questions ### How does the 5 free calls trial work? Sign up, get your AI number, and the first 5 calls are completely free — no card needed. After 5 calls, choose a plan to continue. You experience the full product, not a limited demo. ### What does the caller hear? A natural, conversational AI assistant. Not a robot, not "press 1 for..." — a real conversation. They can leave a message, ask questions, or request a callback. Most callers think it's a real person. ### Will it work with my phone? Yes. Any phone that supports call forwarding — iPhone, Android, landline. You set forwarding on no-answer (after 3-4 rings), and calls go to your AI when you don't pick up. ### What about my important contacts? Add them to your VIP list. When a VIP calls, the AI recognises them and handles them differently — warmer greeting, option to interrupt you, or a personalised message. ### Is my data safe? Yes. We're UK-based, GDPR compliant, and your data is processed on UK/EU servers. The AI never sees your calendar events, addresses, or financial details. Call transcripts auto-delete after 30 days. Zero-retention mode on voice AI — no audio is stored. ### Can people abuse my AI assistant? We've built multiple protections: call time limits, monthly minute caps, repeat-caller throttling (5 calls/day max from the same number), and prompt injection hardening so callers can't trick the AI. ### How does calendar booking work? On Pro and Business plans, connect your Google Calendar. When a caller asks to book a meeting, your AI checks your real availability (without revealing what's in your calendar) and books the appointment directly. ### Can I cancel anytime? Yes. Cancel from your dashboard — no phone call, no retention team, no hassle. Your number stays active for 30 days in case you change your mind. --- ## Comparison: answer4me vs alternatives ### vs voicemail Voicemail is one-way. Callers leave a message and hang up — often frustrated. answer4me has a two-way conversation: it asks questions, gets details, checks urgency, and can book appointments. You get a structured summary, not a garbled recording. ### vs human receptionist / PA A human PA costs £1,500+ per month. answer4me starts at £9/month. Your AI works 24/7 — nights, weekends, bank holidays. No sick days, no holidays, no training. ### vs other AI phone services answer4me uses ElevenLabs v4 Turbo — the most natural-sounding AI voice available (100ms latency). Call summaries are powered by Claude AI for accurate multi-topic extraction. 16 voice options, 3 greeting styles, and VIP live connect are included. Multi-currency pricing for UK, US, and Canada. --- ## Who uses answer4me? - **Tradespeople** — plumbers, electricians, builders who can't answer while on a job - **Freelancers** — designers, photographers, consultants who don't want to miss client calls - **Small business owners** — shops, salons, restaurants that need consistent call handling - **Sole traders** — anyone who works alone and can't always pick up - **Remote workers** — people in meetings or focus time who need calls handled professionally - **Anyone who hates voicemail** — answer4me replaces voicemail with a real conversation --- ## Technical details - **Voice AI**: ElevenLabs v4 Turbo (100ms latency, emotional intelligence, natural turn-taking) - **Call summaries**: Claude AI (Anthropic) — claude-sonnet-4-20250514 - **Phone numbers**: Twilio (UK 033 national rate, US/CA local) - **Calendar integration**: Google Calendar OAuth (free/busy only, no event details exposed) - **Privacy**: GDPR compliant, zero data retention on voice AI, auto-expiring transcripts (30 days) - **Security**: Data encrypted at rest and in transit - **Infrastructure**: UK/EU servers - **Built with**: Next.js, TypeScript, Tailwind CSS, Supabase --- ## Links - Website: https://answer4me.online - Sign up: https://answer4me.online/onboarding - Pricing: https://answer4me.online/#pricing - Privacy policy: https://answer4me.online/privacy - Terms of service: https://answer4me.online/terms - Setup guide (UK): https://answer4me.online/setup/gb - Setup guide (US): https://answer4me.online/setup/us - Setup guide (Canada): https://answer4me.online/setup/ca ## Contact - Email: hello@answer4me.online - Built by FinserAI (https://finser-ai.co.uk), UK